Terms & Conditions

1. About us

Flavorcraft Catering Ltd is a private limited company registered in England and Wales (company number 17220611), with a registered office at 27 Franklin Street, Eccles, Manchester, England, M30 0GY. We operate the website at flavorcraftcatering.co.uk.

2. Use of this website

This website is provided for general information purposes and to facilitate catering enquiries. By accessing and using this website, you agree to comply with these terms and conditions.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility, or in any way which is unlawful or harmful.

3. Website information and accuracy

The information on this website is provided in good faith and is intended to give a general overview of Flavorcraft Catering Ltd and the types of catering enquiries we support. Whilst we take reasonable care to ensure the accuracy of the information provided, we do not warrant that it is complete, accurate, or up to date.

The catering styles, service descriptions, and enquiry routes described on this website are for general guidance only. They do not constitute fixed menus, guaranteed services, or confirmed catering packages. All options, suitability, availability, and arrangements are subject to discussion and confirmation per enquiry.

4. Catering enquiries

Submitting a catering enquiry through this website does not create a binding contract between you and Flavorcraft Catering Ltd. An enquiry is an expression of interest, and any catering arrangements will only be agreed and confirmed through separate communication.

We aim to respond to catering enquiries within a reasonable time, but we cannot guarantee response times. All enquiries are subject to availability at the time of enquiry.

5. Catering arrangements

Any catering arrangements agreed between you and Flavorcraft Catering Ltd will be subject to separate confirmation of:

• Event date, location, and timing
• Guest numbers and service requirements
• Menu direction and catering style
• Dietary requirements and allergen considerations
• Service arrangements and any logistics
• Pricing and payment terms (agreed per arrangement)

No catering arrangement is binding until confirmed in writing by Flavorcraft Catering Ltd.

6. Menu content and dietary information

Menu options and catering styles discussed through the enquiry process are subject to availability, seasonal factors, and practical event requirements. No specific menu is guaranteed until confirmed as part of a catering arrangement.

Dietary requirements and allergen information must be communicated as early as possible and confirmed before any event. Flavorcraft Catering Ltd cannot accept responsibility for dietary or allergen incidents arising from information that was not provided, was provided inaccurately, or was not confirmed in advance of the event.

We do not guarantee allergen-free catering. If allergen avoidance is a safety requirement, this must be discussed and confirmed explicitly as part of the catering arrangement, and you should satisfy yourself that all requirements are met before the event.

7. Cancellations

Cancellation terms for agreed catering arrangements will be discussed and confirmed as part of the individual arrangement. In general, cancellations at short notice may result in costs already incurred by Flavorcraft Catering Ltd, and any such terms will be agreed per arrangement.

8. Intellectual property

The content of this website, including text, images, design, and structure, is the property of Flavorcraft Catering Ltd or is used with appropriate permissions. You may not reproduce, copy, or distribute website content without prior written permission.

The Flavorcraft Catering Ltd name, logo, and branding are proprietary and may not be used without consent.

9. Third-party links and content

This website may contain links to third-party websites for your convenience. We do not endorse or accept responsibility for the content of those sites, and visiting them is at your own risk.

10. Limitation of liability

To the fullest extent permitted by law, Flavorcraft Catering Ltd shall not be liable for any indirect, special, or consequential loss or damage arising from use of this website or from catering enquiries submitted through it.

Our liability in connection with any agreed catering arrangement shall be subject to the terms agreed at the time of that arrangement. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

11. Governing law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these terms

We reserve the right to update these terms and conditions at any time. Changes will be published on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated terms.

13. Contact

For any queries regarding these terms, please contact us at [email protected].